Late Fee and Delinquency Fee Policy for Online and Pay by Phone

Due to processing time (24 to 36 hours) for Online and Pay by Phone payments to post to your account, please be aware of the following:
  • Payments must be made by 11:00pm on the 20th of each month to avoid the $10.00 late fee.
  • Payments must be made by 11:00pm on the 27th of each month to avoid the $30 delinquency fee and service disconnection.
  • Pay-Over-the-Phone number is 1(855) 939-1461. Please have your account number ready for the pay-over-the-phone option.